Privacy Policy
Last updated: September 4, 2025
Introduction
Sendable Cards ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our greeting card service.
Information We Collect
Information You Provide
- Card recipient names and occasions
- Custom messages you write for your cards
- Email address (if you subscribe to our newsletter)
- Any additional context you provide for card personalization
Automatically Collected Information
- Browser type and version
- Device information
- IP address (anonymized)
- Usage data and analytics
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Create and deliver your personalized greeting cards
- Generate AI-powered message suggestions when requested
- Send newsletter updates (only if you subscribed)
- Improve our service and user experience
- Analyze usage patterns to enhance features
- Comply with legal obligations
AI and Data Processing
When you use our AI features to generate messages or images, the information you provide (recipient name, occasion, tone) is processed by OpenAI's API. We do not store or use your personal messages to train AI models. Each card generation is an isolated process, and your data is not used for any purpose other than creating your requested card.
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze site traffic and usage
- Display relevant advertisements through Google AdSense
- Improve site performance
You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.
Third-Party Services
We use the following third-party services:
- OpenAI: For AI-powered message and image generation
- Google AdSense: For displaying advertisements
- Vercel: For hosting and analytics
- PostgreSQL: For secure data storage
Each service has its own privacy policy. We encourage you to review them.
Data Security
We implement industry-standard security measures to protect your data, including:
- Encrypted data transmission (HTTPS)
- Secure database storage
- Regular security audits
- Limited access to personal data
Data Retention
Card data is retained for 30 days to allow sharing and viewing. After this period, cards and associated data are automatically deleted. Newsletter subscriptions remain active until you unsubscribe.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Disable cookies through browser settings
Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
International Data Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.
Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes by posting a notice on our site. Continued use of our service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Email: [email protected]
View all contact options on our contact page
California Privacy Rights
California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.
European Privacy Rights
If you are in the European Economic Area (EEA), you have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with your local data protection authority.